Standard delivery is FREE for orders $99 or over, and $10.95 for orders under $99.
- WA metro:2-3 business days
- NSW, ACT QLD VIC metro:3-5 business days
- SA and TAS metro: 4-6 business days
- NT metro: 5-8 business days
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- All regional areas: add 1-2 business days to metro estimates (deliveries may be made to the closest post office for some regional locations)
- Deliveries are made during business hours Monday to Friday (excluding public holidays).
- Requests for delivery on specific days cannot be guaranteed when standard shipping is selected, however we will always do our best to aim for delivery on the requested date.
- Orders to multiple addresses and multiple orders to one address are regarded as separate orders and will incur a delivery cost of $10.95 if under $99.
- Not available to PO Box or Parcel Locker addresses.
Special Delivery Instructions
- The special delivery instructions field on the checkout page is for specific instructions for the courier that are printed on the label (eg. deliver to the second floor and leave with reception, leave behind the pot plant near the front door).
- Requests for delivery at a specific time of day will be printed on the label for the courier to see however cannot be guaranteed.
- Our couriers are unable to call or text recipients prior to delivery, to confirm an address, or upon an unsuccessful delivery.
- If authority to leave is given and no one is available to receive the delivery, our courier will leave the parcel in a relatively secure location unattended at the address.
- In order to ensure that someone will be present during business hours, and to avoid redelivery fees, it is highly recommended to send the parcel to a business address.
- Please note that redelivery fees may apply for any deliveries that need to be reattempted.
- Please note that when authority to leave has been given, Giftocity and our couriers cannot accept responsibility or liability on the rare occasion that a consignment is lost or stolen after our couriers have recorded the package as ‘successfully delivered’..